Shipping policy

Shipping Policy

Thank you for shopping with Pretty Department.

Processing & Delivery Times

  • Pre-Order Items:
    Please allow up to 90 days for production and delivery. Pre-order timelines may vary based on manufacturing and shipping schedules.

  • In-Stock Items:
    Orders containing items currently in stock will ship within 3–7 business days.

Mixed Orders (Pre-Order + In-Stock)
If your order includes both pre-order and in-stock items, all items may ship together once the full order is ready. If you prefer separate shipments, please place separate orders.

Shipping Confirmation
You will receive an email with tracking information once your order has been shipped.

For any questions regarding your shipment, please contact us at info@theprettydept.com